Returns and exchanges

Do you want to return an item?

If you are not satisfied with the product, which of course can happen, please contact us.

The order received by you can be returned or exchanged within 14 working days after delivery, with the exception of the customized items. The latex clothing or accessories will be fully credited to you, on condition that all items are returned in the same condition as they were on receipt. This means that the articles must not be damaged, dirty, washed, altered or worn (other than fitting the article) and that labels or price tags have not been removed.

Remember that hygiene is very importance to us. Used latex clothing and or accessories are not credited.

Always return the product in consultation with Rubbella. You contact us by filling in our contact form.

The shipping costs incurred for the return are for your own account.